Privacy Policy

Who We Are

Vetromani Tile & Remodeling(“Vetromani,” “we,” “us,” or “our”) is a family-owned tile showroom and remodeling company located at 2101 NW 33rd St Ste 1000A, Pompano Beach, FL 33069. This policy applies to https://vetromani.com and to the forms, phone calls, and messages that run through it.

Information We Collect

When you submit a form or contact us, we may collect:

• Contact information — your name, phone number, and email address.
• Project information— the type of project you're planning, the city your home is in, details you choose to share, and any photos you upload.
• Technical information — standard analytics data such as pages viewed, approximate location, device and browser type, and the page you submitted a form from.

We do not ask for and do not want sensitive information such as Social Security numbers, financial account numbers, or health information. Please don't send those through our website forms.

How We Use Your Information

• To contact you about the estimate or consultation you requested.
• To prepare an accurate quote and plan the work you're asking about.
• To answer questions and provide customer service during and after a project.
• To improve our website and understand which pages help homeowners most.
• To meet legal, tax, and record-keeping obligations.

Text Messaging and Mobile Information

When you provide your phone number on one of our forms, you agree that Vetromani may contact you by phone call and by text message (SMS) about your project, your estimate, and scheduling. Message frequency varies. Message and data rates may apply.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging consent is not a condition of purchase. You can opt out of text messages at any time by replying STOP to any message from us, and you can reply HELP for assistance. Opting out of texts does not remove you from our records or prevent us from contacting you by phone or email about a project already in progress.

How We Share Information

We do not sell your personal information. We share it only in these limited situations:

• Service providers who help us operate the business — for example, our customer relationship management (CRM) and messaging platform, our website host, and website analytics providers. These providers may only use the information to perform services for us.
• Trade partners directly involved in completing your project, and only the information they need to do that work.
• Legal reasons — if required by law, subpoena, or to protect our rights, our customers, or the public.

As stated above, text messaging opt-in data and consent are never shared with third parties for their own marketing.

Cookies and Website Analytics

Our website uses cookies and similar technologies, including Google Tag Manager and related analytics and advertising tools, to understand how visitors use the site and to measure the performance of our advertising. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site work.

If you arrived from an online advertisement, our advertising platforms may record that visit so we can measure results. We do not share your name, phone number, or project details with advertising platforms for their own marketing.

How Long We Keep Information

We keep inquiry and project information for as long as needed to serve you and to meet business, warranty, tax, and legal obligations. You may ask us to delete your information at any time using the contact details below, and we will do so unless we're required to keep it.

Your Choices

• Reply STOP to any text message to stop receiving texts.
• Ask us to stop calling or emailing you by contacting us directly.
• Request a copy of the information we hold about you, or ask us to correct or delete it.

Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we'll revise the “Last updated” date at the top of this page.

Contact Us

Questions about this policy, or requests about your information, can go to:
Vetromani Tile & Remodeling
2101 NW 33rd St Ste 1000A
Pompano Beach, FL 33069
Phone: (561) 563-9969
Email: sales@vetromani.com

See also our Terms of Service.